Privacy policy
Effective November 10, 2026
This policy explains what Mainspring Logistics collects through mainspringlogistics.com, how we use it and the choices you have.
What we collect
- What you enter. When you request a rate or contact us, we collect your name, company, email address, phone number, the details of your shipment (addresses or ZIP codes, freight description, weight, dimensions, dates and services) and your message.
- Technical information. Like every website, our hosting provider records the IP address, browser type, the page requested and the time of each request. We use this to keep the site running, to limit abuse of our forms and to investigate security problems.
We do not ask for payment card numbers, bank details or passwords on this website.
Cookies and tracking
This website does not use advertising cookies and loads no third-party advertising, analytics or social media trackers. If that changes, this policy will be updated first.
How we use it
- To price your shipment and show you rates.
- To reply to you, open your account and arrange the transportation you ask for.
- To protect the website and our forms from misuse.
We do not sell your personal information, and we do not share it for advertising.
Who we share it with
- Carriers and logistics providers that need shipment details to quote or move your freight.
- Service providers that host this website, deliver our email and run the rating and transportation management platform our team uses. They may use the information only to provide those services to us.
- Authorities, when the law requires it.
How long we keep it
We keep quote and contact requests for as long as needed to respond, to serve you as a customer and to meet our legal and record-keeping obligations for transportation.
Your choices
You can ask what we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Email info@mainspringlogistics.com and we will respond. Depending on where you live, you may have additional rights under your state's privacy law; we honor those requests the same way.
Security
The site is served only over an encrypted connection and its forms are protected against misuse. See our security page for detail. No method of transmission is perfectly secure, so please do not send sensitive information that a freight quote does not require.
Children
This website is for businesses and is not directed to children. We do not knowingly collect information from anyone under 16.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
Questions about this policy or your information: info@mainspringlogistics.com.