Big, bulky and delivered into the home
Furniture and appliances are large, easy to damage and usually headed to a residence. We move them from the factory or warehouse to a delivery hub near the customer, then deliver at the level of service you choose, from the doorstep to fully assembled.
Furniture, appliances and home goods
What this freight demands
Damage
Every transfer is a chance for damage. We plan the route with as few handoffs as the shipment allows and tell you how the product should be packaged for it.
The delivery experience
The delivery is the last impression of your brand. Two-person teams, a confirmed appointment and a clean finish matter as much as the price.
One order, two legs
The long haul and the home delivery are usually bought separately. We quote and track them as one order.
How we move it
Final Mile
Threshold, room-of-choice and white glove service with a scheduled appointment.
Final Mile service →LTL
Replenishment to retailers and warehouses, and the linehaul to delivery hubs.
LTL service →Truckload
Full loads from the factory or port to your warehouse or distribution center.
Truckload service →After the quote
An operations team behind every shipment
Booking the truck is the start. The work that protects your customer relationship happens between pickup and the final invoice.
- Pickup and transit monitoring. Each shipment is watched from pickup to delivery, so a missed pickup or a stalled trailer is caught the same day.
- Escalation support. When a shipment is at risk, we escalate with the carrier and tell you what is happening and what the options are.
- Invoice auditing. Carrier invoices are checked against the quote before they reach you, so billing errors are caught and corrected.
- Dispute resolution. When a carrier reweighs, reclassifies or adds a charge that is not valid, we dispute it on your behalf.
- Claims support. If freight is lost or damaged, we help you assemble and file the claim and follow it with the carrier to a resolution.
Common questions
What is white glove delivery?
White glove delivery brings the item into the home, unpacks it, performs light assembly, sets it in place and removes the packaging.
Who schedules the delivery with my customer?
The delivery team contacts your customer to set the appointment once the freight reaches the local hub. You can follow each step in the portal.
Can you deliver to a business, hotel or job site?
Yes. Commercial deliveries, including inside delivery and installation, are common.
Guides for this freight
Other industries
Manufacturing and industrial
Inbound materials, outbound finished goods, and the load that cannot be late.
Learn more →Food and beverage
Frozen, refrigerated and dry product, delivered to the receiver's rules.
Learn more →Retail and e-commerce
Distribution centers, stores and home delivery for large items.
Learn more →Have a shipment to move?
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