Cold chain and dry freight for food and beverage
Food freight is judged on two things: temperature and time. We move frozen, refrigerated and dry product on refrigerated truckload, reefer LTL and dry van, and we plan around the receiver's appointment rules so the truck is not turned away at the dock.
Food and beverage
What this freight demands
Holding the setpoint
The required temperature is confirmed with the carrier before pickup and written on the bill of lading, so there is no question at delivery about what was asked for.
A few pallets, not a full truck
Reefer LTL moves smaller cold orders on shared refrigerated trailers, so you are not paying for an empty truck to ship six pallets.
Receiver appointments
Grocery and food-service distribution centers run tight appointment schedules. We book the appointment and plan the pickup backward from it.
How we move it
After the quote
An operations team behind every shipment
Booking the truck is the start. The work that protects your customer relationship happens between pickup and the final invoice.
- Pickup and transit monitoring. Each shipment is watched from pickup to delivery, so a missed pickup or a stalled trailer is caught the same day.
- Escalation support. When a shipment is at risk, we escalate with the carrier and tell you what is happening and what the options are.
- Invoice auditing. Carrier invoices are checked against the quote before they reach you, so billing errors are caught and corrected.
- Dispute resolution. When a carrier reweighs, reclassifies or adds a charge that is not valid, we dispute it on your behalf.
- Claims support. If freight is lost or damaged, we help you assemble and file the claim and follow it with the carrier to a resolution.
Common questions
Can you ship just a few pallets of frozen product?
Yes. Reefer LTL is built for that. Your pallets share a refrigerated trailer with other shippers' cold freight, and you pay for the space you use.
Can frozen and refrigerated product ship together?
Often, yes. Multi-temperature trailers use bulkheads to hold separate zones. Tell us the temperature each product needs and we match it to the right service.
Do you schedule delivery appointments with the receiver?
Yes. We book the delivery appointment the receiver requires and share the confirmed time with you.
Guides for this freight
Other industries
Manufacturing and industrial
Inbound materials, outbound finished goods, and the load that cannot be late.
Learn more →Retail and e-commerce
Distribution centers, stores and home delivery for large items.
Learn more →Building materials and construction
Flatbed, van and LTL to yards, dealers and job sites.
Learn more →Have a shipment to move?
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